HostGator Review and Ratings

HostGator User Reviews, Testimonials & Ratings

There are 39 User Reviews for HostGator.
36 of those recommend HostGator as a reliable web hosting provider.
Read the reviews and learn why.


Overall Rating Scores:

Reliability 4.5 out of 5
Performance 4.5 out of 5
Features 4.5 out of 5
Control Panel 4.5 out of 5
Support 4.5 out of 5
Price / Value 4.5 out of 5

Overall Score:


97%
 

Web Hosting Info:
Server Location:   United States
Space: Unlimited
Traffic: Unlimited
 
Price: $4.95 per Month

Bonus Features:
 
  • Free Domain Forever
  • $75 Marketing Bonus
  • HostGator Coupon: SNOWMAN

Real Time Performance Measurement:
  Uptime:  
Uptime: 98 / 100 Points
  Speed:  
Speed: 99 / 100 Points

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36 Positive HostGator Reviews

3 Negative HostGator Reviews

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This user recommends HostGator

4.0 stars HOSTGATOR IS GREAT
  Reviewed on 11/07/2009 by Anonymous
HostGator is great. I’ve been with them for a year and a half. You can’t go wrong. Plain and simple.

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4.0 stars A GREAT JOB
  Reviewed on 11/06/2009 by Steven
I am a web developer and have several sites hosted with HostGator. Host Gator does a great job.

The server response time and uptime is great. I like pingdom for an uptime monitor, this service lets me know when the site is having problems before my clients do. Enough about pingdom and back to HostGator.

I build my sites in Joomla and hostgator does a good job with this.

Hope this helps!

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4.0 stars HOSTGATOR REVIEW BY ANONYMOUS
  Reviewed on 11/04/2009 by Anonymous
I have been with HostGator for 4 hours and I have been blessed to have. They are by hare the most amazing companies out there. They now have Ruby on Rails support! :D Also, their new cPanel is amazing and gives you some well need features and data right there on the main page you can’t get with other hosts! I would recommend HostGator to anybody. Although their Dedicated servers are over priced, their shared hosting accounts are fast and they are setup within 20 minutes! They are dirt cheap too! If they only had Virtual Private Servers (VPS)….

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4.0 stars PRETTY GREAT ACTUALLY
  Reviewed on 11/03/2009 by Jai
I’ve been with hostgator for about 5 months now and they are pretty great actually. There are a few times where the live chat wasn’t so fast, but at the same time they did manage to answer my questions.

There are some issues I may have had which was resolved immediately. I’ve never had any serious issues..

I’m not really worried about losing my sites because they are all backed up regularly -.-” Which should be the first instinct of anyone who runs a busy website.

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4.0 stars DIRT-CHEAP, ROCK-SOLID
  Reviewed on 11/02/2009 by Bernard
I’ve been with them for the past 3 years, and I’ve never had any problems. I’ve contacted support twice, and each time they came back promptly. They’re cheap, and they upgrade your existing account with the new goodies they offer (more bandwith, storage space, RoR, ssh access…)

You can complain all you want about not being able to do certain things (and believe me, they allow a lot more than most other hosts), but you got to keep in mind they only charge 5$ a month for an enormous amount of bandwith, storage and features.

If your site’s too big for hostgator, then you’re certainly better off on dedicated (virtual or metal), or with a scaling app host (google’s app engine or amazon’s ec2/s3 for example.)

To reiterate: dirt-cheap, rock-solid, feature-rich.

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4.0 stars WELL WORTH THE MONEY
  Reviewed on 11/02/2009 by RJ
I’ve been with Hostgator for about 5 years total – I’ve had an overall great experience.

I’ve been hosted on the same server for the last 4 years, have possibly had 5 trouble tickets due to server/network problems over that time and support is generally at least adequate (usually good to great), but it’s evened out substantially since they’ve updated their ticket system.

I don’t assume that Hosgator will work for everybody, but I’ve been running 15+ websites using a reseller account for years without any major problems, and support tickets usually get responded to within a couple of hours, if not sooner.

Well worth the money, in my opinion.

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4.0 stars I WOULD RECOMMEND THEM
  Reviewed on 11/02/2009 by Anonymous
I have a dedicated server with Host Gator for about 2 weeks now. No problems whatsoever, speed is good, their support seems good so far and the price is fair.

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4.0 stars HOSTGATOR REVIEW BY ASNON
  Reviewed on 11/01/2009 by asnon
I am using hostgator now.. I want to say i don’t have any problem until now and it is 100% uptime

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4.0 stars A FIVE-STAR TEAM
  Reviewed on 11/01/2009 by MIchael
After 4 years of misery with Hostica, I turned to Hostgator out of desperation. Assuming that Hostica was reflective of low-cost hosts in general, I would have been satisfied with even minimal improvements. Well, Hostgator turned my low expectations on end. These folks are pros who treat even the smallest account holder responsibly and respectfully. The techs, in particular, are bright, polite, and supportive. I’ve just begun my 4th year with Hostgator. They’re a five-star team all the way.

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4.0 stars HOSTGATOR REVIEW BY LUCAS MATTIONELI
  Reviewed on 10/31/2009 by Lucas Mattioneli
We’ve been working with them for about 8 months now, in this period the website was down for 3 times in a very short period of time. Nothing to worry about.

The only time I need to talk to customer service was when I bought their service and they were very helpful.

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4.0 stars HOSTGATOR REVIEW BY NICK
  Reviewed on 10/30/2009 by Nick
I have been with HostGator since 17 January 2007. They have been one of the most reliable web hosting companies I have ever hosted with.

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4.0 stars GREAT PRICE
  Reviewed on 10/29/2009 by Lori
Well, since I have never had a problem with Hostgator I’d stick with them forever. they offer me unlimited domains and the support is good. The bid deal is that you can’t overuse their services or they will force you to upgrade or delete you account. In this case I suggest that you buy a premium plan such a reseller or even a VPS to save more time

Another issue I had with them was that they don’t allow CHMOD 777. If you CHMOD 777 any file then you will get errors come up on the page when you try to load it. I spoke to their staff and they said that you need to submit support tickets and they do for you. waster of time.

Besides that, their pricing is good for the service they offer. They billed exactly what was supposed to and the support center answer my questions pretty quickly.

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4.0 stars HOSTGATOR REVIEW BY BARD JUDITH
  Reviewed on 10/29/2009 by Bard Judith
I have been with HostGator for over two years now – have never seen my site down, have received quick, friendly, helpful, and non-patronizing assistance for even the most noobish of questions. Love CPanel, appreciate the timely reminders to renew service, and have no complaints.

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4.0 stars PERFECT
  Reviewed on 10/28/2009 by Jimmy
The service of hostgator is perfect with 100% uptime. Previously I was hosted on yfchost.com; its a free host. The host was ok but there was a downtime like 5 to 10 hours in 30 days and sometimes it affected me very badly. I am with hostgator and I am happy with them. Hostgator has 100% support and uptime.

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4.0 stars HOSTGATOR REVIEW BY ELIZABETH
  Reviewed on 10/28/2009 by Elizabeth
HostGator is one of my three hosting providers and it has been good since I got it 7 months ago. I’ve never had a big issue with them and the uptime is above average.

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4.0 stars AMAZING SUPPORT
  Reviewed on 10/24/2009 by Joe
A few days ago I contacted Hostgator support for a general enquiry.
I received a support’s email reply within 10 minutes. My enquiry proceeded into a communication involving several emails. All of these support emails came within 1 hour.

That was amazing, and better than the usually very good support response I’ve had with them in the 2 years using them. I find it pretty funny that a few people have 1 bad experience with 1 support member and then whine and rant that the whole organization is flawed.

I’ll bet that these ‘complainers’ are probably at fault in not communicating their problem decently with ’support’ and this is probably due to a typical poor communication they have contacting any other support too.

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4.0 stars GOOD FOR PHP
  Reviewed on 10/18/2009 by Roger
HostGator is good for php, and seems to have reasonable support. I wouldn’t recommend them for Ruby on Rails, however, as they only support fcgi (meaning you have to use cgi, which means you app restarts with each request which makes it pretty slow).
Other than that all right.

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4.0 stars I RECOMMEND HOSTGATOR!
  Reviewed on 10/18/2009 by Raquel
I have been with Hostgator for the past 2 years, and I have never had any major problems. I’ve contacted support twice, and each time they came back promptly. Their price is reasonable for the features they have to offer and if you need upgrade your existing account they will help you.

Many people complain about not being able to do certain things (such as overload servers), but you have to understand they all the hosting companies do the same.

If you think you will need extra space or bandwidth, then you’re certainly better off getting a dedicated server or use one of the cloud hosting companies, such as amazon’s ec2/s3 for example.

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Does not recommend HostGator

4.0 stars HORRIBLE
  Reviewed on 10/18/2009 by Nik
1. servers are horrible.
2. support is even more horrible.
3. they made a mistake and they apologized about it after i demanded apology 5 times.
4. Support persons just ignore every message of clients and respond standard copy paste messages.
Just horrible no other word for it
Nik

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4.0 stars HOSTGATOR REVIEW BY ANONYMOUS
  Reviewed on 10/17/2009 by Anonymous
My experience with Hostgator was through a company i worked for who hosted with them, and it has been rather good. That doesn’t mean their service never had glitches, but they did get them resolved. We were on semi-dedicated servers at the time, and the high prestige site with over 5,000 a day, was very responsive.

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