BlueHost Review and Ratings

BlueHost User Reviews, Testimonials & Ratings

There are 63 User Reviews for BlueHost.
57 of those recommend BlueHost as a reliable web hosting provider.
Read the reviews and learn why.


Overall Rating Scores:

Reliability 4 out of 5
Performance 4.5 out of 5
Features 4 out of 5
Control Panel 4.5 out of 5
Support 4 out of 5
Price / Value 4.5 out of 5

Overall Score:


92%
 

Web Hosting Info:
Server Location:   United States
Space: Unlimited
Traffic: Unlimited
 
Price: $6.95 per Month

Bonus Features:
 
  • Free Domain Forever
  • Host Unlimited Domains
  • $75 Marketing Bonus

Real Time Performance Measurement:
  Uptime:  
Uptime: 96 / 100 Points
  Speed:  
Speed: 96 / 100 Points

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57 Positive BlueHost Reviews

6 Negative BlueHost Reviews

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This user recommends BlueHost

4.0 stars WEB MASTER
  Reviewed on 10/11/2009 by Anonymous
My only qualm with Bluehost happened when I wanted to host a domain that I had purchased somewhere else. The steps were easy enough, but the transferred domain actually became a sub-domain of my main. Somehow the htaccess mods that it made didn't work and when I installed Wordpress, www.xyz.com wasn't recognized. I went through the help files but everything I tried still didn't work. Since I have other hosting, I just transferred the domain there. No problems with the release and transfer. Other than that, that is the only problem I have ever had. I have personal sites and a site that the company I work for, hosted through them.

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4.0 stars BEST HOSTING I'VE FOUND SO FAR
  Reviewed on 10/09/2009 by Dan, From England
I've used a number of hosting companies in the past and BlueHost has been by far the least hassle. I've now stuck with them for over 2 years and host all my client's sites with them too. Their tech support is knowledgable (I'm a Sys Admin myself so they wouldn't get BS past me). Their package is very feature rich for the money and you have full control over your entire package, should you want it (DNS records/SSH access/FTP client setup/loads more). The only real problem I have with them is the new version of cPanel they installed recently, which is slower than the old version. They have suffered from a few outages over the couple of yeas I've been with them, but they are never for long and they always send a mail to let you know what happened, unlike a lot of places which just claim nothing was wrong. I would definately recommend them to anyone, and do to all my customers.

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4.0 stars NO PROBLEMS FROM ME!
  Reviewed on 10/08/2009 by JosieMy, From USA
I am surprised to see the number of negative reviews on here. I use BlueHost for two blogs and for two community websites on separate accounts. I had one "blackout" for about 5 minutes, but otherwise have never had a problem. They are a little sparse with help on the website, but for those of us who know what we are doing, that is not a problem.

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4.0 stars GREAT VALUE!
  Reviewed on 10/06/2009 by Anonymous
I've been a customer for over a year now. My review - good support, best bonus features on the market, and with the new price of 4.95 it is even better! A+

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4.0 stars BEST HOST
  Reviewed on 10/05/2009 by Anonymous, From Anytown, AT 55555
I've tried many hosting companies over the last 3 years. Bluehost seems to be the best of them. Great features, high reliability, no downtimes, great support.

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4.0 stars BLUEHOST IS GREAT
  Reviewed on 10/04/2009 by Chris, From Detroit, MI USA
I run the site www.givewhileyoushop.org on bluehost and they're great. Their live chat support seems to be available 24/7. Their plans are very good for the price, with many features that other hosts don't even offer even if you paid. I would definitely recommend!

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4.0 stars GREAT HOST
  Reviewed on 10/04/2009 by Anonymous, From Wytheville,va
My company enlisted me to find a new host for our corporate site. After numerous problems with others hosts, we changed to bluehost. The best decision I ever made. Great support, great control panel, 2 thumbs up all the way.

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4.0 stars BLUEHOST BETTER THAN OTHER HOSTS I'VE TRIED
  Reviewed on 09/30/2009 by Anonymous
I've been with Bluehost for 4 years now, and they are the best host among the one's I've tried. The problem with most others is that thay are OK in the beginning, but within a couple of years their service-level declines drastically. With Bluehost this has never happened. Even now when they are hosting over 700.000 domains, their level remains good. They recently switched me to a new server, and during the first couple of days I did experience some downtime, but their tech-support responded to my tickets promptly, and all glitches were ironed out, and now I have a faster response-time on my site. I have nothing but good to say about these guys, and I've had no trouble with getting quick answers from tech- or customer support for any issues I've had. I would recommend Bluehost to anybody, and this is based on my 4-year positive experience.

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4.0 stars THE BEST I'VE EVER EXPERIENCED
  Reviewed on 09/27/2009 by Synthaetica, From Sioux Falls, SD
I've been on the web since 1992, and have managed my own domains since 1994. The service I received in setting up my domains and getting them transferred is absolutely unparalleled in fifteeen years' experience online. Customer and technical support personnel are friendly, responsive, and quite knowledgeable not only about the BlueHost systems, but about all the underlying technologies. Whether you're an individual with a small blog or a company with a large website and e-commerce system, I believe BlueHost provides more services and better customer support than anyone else. And as far as I know, BlueHost has the most efficient and best-priced hosting service on the market today. For the cost of one meal per month, you can trust BlueHost to take care of all your hosting needs. Go compare. You should always do that. But when you're done, I'm confident you'll find yourself signing up with BlueHost.

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4.0 stars BLUEHOST.COM HAS EXCELLENT TECH SUPPORT
  Reviewed on 09/26/2009 by Robin, From US
Excellent, and solved 2 problems with phpbb. Way beyond what you typically get - in terms of friendliness, patience, general knowledge, and support problems NOT of their creation. They did NOT create the bulletin board, they did NOT cause what went wrong with it, it was NOT their contractual responsibility to give a **** about my problem, but they were still willing to spend a good chunk of time with me fixing it ANYWAY. Shocking! Much tech support should be described as "tech support," with sarcasm, an eyeroll, and finger quotes, if not a lot worse. Previous with other webhosts had me getting: - machine-generated crud having nothing to do with your actual problem - someone chomping at the bit to pass the buck - someone insisting within seconds that they couldn't support that - no . . response . . ever All that was dramatically different with bluehost.com, and they didn't even leave me on hold that long!

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4.0 stars A LOT FOR NOT A LOT
  Reviewed on 09/25/2009 by Dallas, TX USA
Even at the basic hosting plan, you get an awful lot for the money. Email, domains, databases, cpanel, SSH access (a Must in my world), etc. the only problem i have with them is when there's a Problem. Communications with the tech support / ticket staff is spotty at best. the "status pages" Never admit to any problem ever.

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Does not recommend BlueHost

4.0 stars MAJOR COMPLAINTS ABOUT BLUEHOST - ALL USERS MUST READ
  Reviewed on 09/25/2009 by Yser, From USA
The follow review was DELETED AND BANNED FROM Bluehost 1. Unlimited bandwidth, unlimited space, unlimited domains IS BS. Putting a very LOW CPU usage limit nullifies everything else. And this fact of low CPU limit is no where to be found. 2. Unlimited space (300 Gbs) is BS when users are allowed to have basically text files. 3. LOW CPU LIMIT 4. How low is too low. I have a blog, 1000+ entries. Every time I publish statically up to 200 posts, BH suspended my account saying CPU usage is overboard. That's 200 posts/1000+ 5. The shield of "Moderators are not Bluehost employees". If you're not Bluehost employee then no one has to listen to you. So let users complain about the LOW CPU LIMIT and discuss it back and forth. Bluehost employees shouldn't try to filter comments to positively influence Bluehost's image.

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4.0 stars NICE IF IT ALL GOES WELL
  Reviewed on 09/23/2009 by Mark, From UK
I have one website with bluehost and it is easy to set up with great fantastico packages. However I wanted to set up another website and the checkout told me my account was unverified. 2 days of messages between myself and bluehost "customer service" was unable to resolve the issue so I am now looking elsewhere.

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4.0 stars GOOD BUT NOT GREAT
  Reviewed on 09/23/2009 by Aaron Monts, From San Francisco
I've been with Bluehost for a little over a year now and most of the time it's great... it's the rest that isn't so great. Uptime for my site goes down here and there and I'd say it's only up 90% of the time. That's not a good mark. I never get updates from them if there's a "scheduled" outage... it just goes down for hours at a time. It needs to improve to be a truly great hosting company.

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4.0 stars I'M A HAPPY CAMPER
  Reviewed on 09/23/2009 by Claudia Morgan, From SF Bay Area, CA USA
I transferred my clients' and my site to Bluehost from another hoster and I cannot tell you how much more happy I am. I am still exploring all the features, but I am very satisfied with the variety of offerings they provide. Plus it's a real bargain and a very intuitive interface. I've used the live chat for both tech and customer support and being completely satisfied with their prompt attention and the help they have provided. I give it a big thumbs up !

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Does not recommend BlueHost

4.0 stars DISAPPOINTING BLUE HOST
  Reviewed on 09/22/2009 by K Johnson, From New York, NY USA
I have been extremely disappointed with Bluehost's customer support /tech help service. I have spent the whole day trying to get a simple informational website up and running to no avail; this is after calling tech support at least four times (...and I am an advanced computer user). After the first long wait to get someone to answer the phone, they then put you on hold for what feels like an eternity to research your problem and come back without a solution. For example, I was told that one cannot cut and paste content from a word document and that I would have to type in all of my content, which, if true is really ridiculous. Apparently, there are a lot of glitches with their software. So needless to say, I am in the market for another hosting company.

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4.0 stars NOT AS GREAT AS EVERYONE SAYS
  Reviewed on 09/21/2009 by Disappointed, From California
Yes, their customer and tech. support people are great, but they have a LOT of down time. They seem to constantly be having server problems!! From that perspective, I am disappointed in their service.

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4.0 stars OVERALL GREAT
  Reviewed on 09/19/2009 by Devin, From Salt Lake City
blue host has always been concerned about their customers and their customer service has always been great. I noticed they just launched BlueHostlearning.com which gives their clients one free hour of internet marketing training to help them get ahead with their business. This is a great investment in their clients.

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4.0 stars BLUEHOST NOT SO BLUE BUT MORE GREEN
  Reviewed on 09/19/2009 by Anonymous, From USA
Blue Host not so Blue but more green? Answer: They unplug their servers often to reduce power costs for a green environment! Way to go Blue Host, maybe you should change your name to Green Host Ok, Traffic is good but tech support (knowledge) has been a nightmare and site down or slow connections have been recurring like a daily bill lately. Pull it together

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4.0 stars BLUEHOST IS AMAZING!
  Reviewed on 09/16/2009 by Radu Rahim, From Canada
I want to tell that their customer support is amazing. In addition, the service is very stable and reliable; so my site is ALWAYS ON! Thanks guys.

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